CUSTOMER SERVICE ATTENDANT - TULLAMARINE

The team at Caltex love keeping you and the rest of Australia moving. Whether you’re travelling to and from work, home or school, or heading out to dinner, the movies or the beach, we’re with you all the way.

Our familiarity with our customers drives us to deliver a standard of service that is second to none. To help us do this, we’re looking for Customer Service Attendants to join our team at Caltex Tullamarine.This role will suit those who are happy and friendly, have a passion for customer service, take pride in their work, can multitask and work unsupervised and enjoys a fast pace. As we are a business that never sleeps, it means you’ll need the flexibility to take on different shifts.

We can currently offer 15 hours per week covering either afternoon shifts from 2pm - 11pm or overnight shifts from 11pm - 7am.

Qualification:

Serving customers efficiently and creating memorable experiences
Delivering the standard of service and retailing excellence that our customers have come to expect.
Maintaining store presentation and creating a clean welcoming environment
Cash handling
Authorising fuel pumps
Stock filling and rotation
General housekeeping – cleaning toilets, shelves, floors
Understanding and complying with Caltex’s policies and procedures

Fleet Supervisor - Perth

As the Fleet Supervisor you will manage the logistics team to provide an efficient, reliable, customer focused and incident free 24/6 distribution service. The team supports the sale of products to ensure a seamless and timely transaction for customers.

Qualification:

The successful applicant will be an experienced supervisor within an operational and logistics management role. In this role you will be part of a newly formed structure and will be responsible for managing a team of direct reports to create buy-in and acceptance of new processes, systems and initiatives.

Regulations and codes governing the transportation and handling of petroleum products

Knowledge of Mass Management
Knowledge of Fatigue Management legislation
LPS
Trade Practices Compliant
Chain Of Responsibility legislation

Corporate Receptionist

Description:

A perfect opportunity for a Corporate Receptionist to gain long-term experience and progression at Caltex, based in the Sydney CBD. You will be a valued member of a supportive and successful team with a focus on delivering high quality and seamless service in every interaction. Duties will include:

• Managing a busy switchboard for all incoming calls across the Caltex head office and other offices across Australia

• Prioritisation and scheduling of busy meeting rooms

• Meeting and greeting visitors

• Preparing security access cards in liaison with building management

• Administrative tasks, including audit reporting and database management

• Working closely with the Caltex Facilities team to ensure all equipment and layout is organised for custom meeting room requests

Qualification:

You must be a customer-service focused individual who prides themselves in going above and beyond for their customers. You will be working in a friendly and busy team environment with a supportive manager that will ensure ongoing success for the right candidate.

• Previous relevant experience in a similar corporate environment

• Mature-minded with a can do attitude

• Flexible and adaptable – will thrive in a fast-paced environment

• Genuine passion for providing 5-star customer service

• Energetic, vibrant and professional manner

• Working knowledge of Microsoft Office

• Able to balance priorities

Business and Loyalty Communications Specialist

As the Business and Loyalty Communications Specialist you will be responsible for developing, executing and measuring end to end integrated marketing plans and communications. You will be responsible for developing effective relationships both internally and externally, including briefing creative agencies. You will work across a variety of advertising and promotions for Businesses and Loyalty Marketing & Communications to drive acquisition, retention and growth across Caltex’s products and solutions.

deally you will have at least 4 years’ experience in marketing communications/campaign management along with a relevant tertiary qualifications. It is essential you have a background in B2B marketing and able to manage marketing activity across a broad range of products. This role will require the development of multi-channel campaigns across OOH, Digital, Radio and

Print as well as Point of Sale. Day-to-day responsibilities will also include the development and upkeep of sales tools, collateral, on boarding packs and service emails. Loyalty experience would also be highly regarded. You will have strong business acumen and be results focused, with campaign measurement & ROI a key focus. You will be able to demonstrate sound communication skills and display the ability to influence key stakeholders at various levels. In addition, you will have strong project/change management and problem solving skills. We will consider candidates from both agency and in house backgrounds.

An iconic Australian company, we have grown to become the nation’s leading transport fuel supplier. Our business is dynamic and often technical, and we rely on the talent of people who seek to find solutions in complex, often diverse operating environments.

Consumer Communications Specialist

Description:

As the Consumer Communications Specialist you will be responsible for developing, executing and measuring end to end integrated marketing plans and communications. You will be responsible for developing effective relationships both internally and externally, including briefing creative agencies. You will work across a variety of advertising and promotions for Consumer Communications to drive acquisition, retention and growth across Caltex’s products and solutions.

Requirements:

Ideally you will have at least 4 years’ experience in marketing communications/campaign management along with a relevant tertiary qualifications. It is essential you have a background in B2C and experience in OOH, Digital, radio and print advertising as well as Point of Sale would be highly regarded. You will have strong business acumen and be results focused, with campaign measurement & ROI a key focus. You will be able to demonstrate sound communication skills and display the ability to influence key stakeholders at various levels. In addition, you will have strong project/change management and problem solving skills. We will consider candidates from both agency and in house backgrounds.

Depot Operations Clerk - Casino

Description:

Customer service, phone and face to face
Taking orders and processing payments
Daily stock reconciliation
Processing and issuing of invoices
Banking
Data entry
Arranging meetings and taking minutes
Other adhoc duties

requirements:

You will be experienced in administration and customer service, ideally in the petroleum/oil and gas industry. We are looking for an energetic team player with excellent Microsoft Office skills and experience using Navision software will be highly regarded.

Depot 2IC

Description:

A vacancy now exists for a Depot 2IC in Picton. Reporting to the Depot Manager, your role will be an integral part of the daily administrative/operations of our Depot and associated fleet.

The key focus is to manage the day to day scheduling, to ensure an efficient and reliable distribution service to our customers and to provide efficient support & service for the sale.

A strong background in safety, operations and logistics management, with previous experience in scheduling preferred but not essential.

Requirements:

We are ideally looking for candidates with strong planning and organisational skills, results orientated self-starter with the ability to work autonomously as well as within a team. On occasion performing other staff roles in their absence to ensure customer needs are met.

Receivables Team Leader

Description:

As the Receivables Team Leader you will be responsible for coordinating the daily operations of the Receivables team that manages some of Caltex’s largest customers; duties and responsibilities will include, but are not limited to the following:

Manage a team of Receivables Coordinators that are responsible for:

Billing Customers and resolving billing issues as they arise
Collecting payments from Customers
Notifying Credit Risk of potential bad debt Customers

Coordinate the distribution of work across the team to ensure consistent utilisation of team members.
Handle and resolve significant Customer issues that are escalated by the team.
Monitor key performance statistics for the team.
Review monthly results, report on results and exceptions, and initiate corrective actions to resolve outstanding issues.
Identify and implement process improvements that will automate current work processes and drive efficiencies within the Receivables team.
Foster a continuous improvement culture within the team that will deliver a consistent Customer experience.
Support the rollout and execution of Customer Service led initiatives and goals which contribute to a greater level of customer service.

requirements:

The successful candidate will have advanced knowledge of the Microsoft Office Suite and exposure to SAP/Navision/Salesforce is preferred. Ideally you will hold a tertiary qualification in a business related discipline and have had experience in receivables and or credit control.

We are looking for a person with the following attributes:

Significant People Leadership experience in a Customer Service environment, including managing a team spread across Australia.
Ability to think strategically and instil strategic direction and purpose in others.
Strong coaching skills.
Continuous improvement mindset.

CUSTOMER SERVICE ATTENDANT - SOUTH MELBOURNE

Description:

Caltex is the leading convenience retailer in Australia, operating a retail network that includes the Star Mart convenience brand. We set the benchmark for convenience retailing and pride ourselves on ‘getting it right’ every day, every time with quality customer service, high store standards and a commitment to safety that is second to none.

Caltex South Melbourne is currently looking for the right people to fill Afternoon & Overnight customer service attendant positions over a 7 day rotating roster period. Ideally these people will have experience in customer service and will be committed to delivering the Caltex "Star Promise" in order to provide our customers with the exceptional service they have come to expect from our business.

CUSTOMER SERVICE ATTENDANT - TWEED HEADS WEST

Caltex Tweed Heads is currently looking for the right people to fill early morning customer service attendant positions over a 7 day rotating roster period. Ideally these people will have experience in customer service and will be committed to delivering the Caltex "Star Promise" in order to provide our customers with the exceptional service they have come to expect from our business.

STORE MANAGER - ADELAIDE

tex is the leading convenience retailer in Australia, operating a retail network that includes the Star Mart convenience brand. We set the benchmark for convenience retailing and pride ourselves on ‘getting it right’ every day, every time with quality customer service, high store standards and a commitment to safety that is second to none.

Caltex Adelaide is currently looking for the right person to fill a full time Assistant Manager position over a 7 day rotating roster period (including weekends). Ideally this person will have experience in customer service and management and will be committed to delivering the Caltex "Star Promise" in order to provide our customers with the exceptional service they have come to expect from our business.

Please include a cover letter in your application outlining how you think you meet the criteria of the advertised position and detailing any management experience you have had.

https://jobs.caltex.com.au/search/

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https://jobs.caltex.com.au/search/