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Job Title
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Location
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Link
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CCSDM
Champion
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United Arab Emirates
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Decision
Support Specialist
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United Arab Emirates
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Internship-Marketing
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United Arab Emirates
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Business
Partner
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United Arab Emirates
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Sales
Development Manager
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United Arab Emirates
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Brand
Manager
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United Arab Emirates
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Assistant
Brand Manager
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United Arab Emirates
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Junior
Legal Counsel
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United Arab Emirates
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Legal
Counsel
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United Arab Emirates
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Regional
Customer Services Executive
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United Arab Emirates
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Brand
Manager
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United Arab Emirates
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Warehouse
3PL Manager
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United Arab Emirates
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Customer
Services Executive
Roles
Order Management:
Understand the customers
contact and order methods/frequency whilst promoting efficiency of tools to
achieve error free data.
Understand system alerts
indicating order, delivery or billing/credit control issues surrounding the
order process.
Manage customer event or
promotional order activities in conjunction with Generating Demand.
Application of reason
code methodology to record appropriately all changes within customer orders
(SP& DP alignment for stock related and market rejections from OPC)
Manage Direct Delivery
Order& settlement process.
Maintain Quota provided
for OPC (Operational Country) and report the status of consumption.
Define& set in
system product substitution rules in agreement with OPC.
Liaise with OPC on
allocation of critical stock to manage demand.
Highlight to OPC lead
time violations and take corrective actions to resolve issues impacting order
flow.
Analyze Daily Order
receipt and provide visibility to OPC on status (Non-confirmed& confirmed
orders, OBD created, Billed).
Maintain customer master
data regarding:
- Customer
point of contact for Order
- Follow
up on Direct Customer Orders
- Product
portfolio for each OPC
Liaise with customers
(where possible) to review order schedules, non-adherence to agreed order cut
offs, alignment on material/ product master data thereby building a good
rapport with customers.
CRR (Claims, Returns and
Refusals):
Timely execution of CRR
documents received from OPC.
Reconciliation of total
CRR document received vs. executed.
Provide visibility to
OPC on ‘open transactions’ – highlighting non receipt of stocks in system
(GRN).
Proactively share with
OPC the analyzed number, value, frequency of claims, returns and refusals.
Promote and take
advantage from reason code methodology for reporting.
CFR (Case Fill Rate):
Access or maintain
information regarding service level.
Monthly/ Weekly CFR
report with reason code analysis.
Miscellaneous:
Contribution to team
meetings and decision making.
Prepare, attend,
participate and communicate in cross stream meetings such as daily, weekly
operational reviews.
Resolve issues/ problems
utilizing NCE tools.
Create Purchase Request
(PR) for supply chain specific stationeries (Invoice papers/CGRF & Sampling
Books etc.)
Qualification
Arabic language as mother tongue;
2- 3 years of
preferably operational experience in Customer Service in a similar market
environment or trade structure or relevant operational experience in Generating
Demand e.g. Sales or customer administration
Experience with
order management or direct sales environment
Experience for/
with Customer
Operational
experience in Supply Chain functions
Experience in
related business improvement projects
Brand Manager
Roles
Develops and updates
consumer portrait, consumer engagement funnel for his/her brand
Activates brand essence
and vision
Manages 60/40+ basket,
packaging, NHW dashboard, services and CSV related to his/her brand
Develops and updates
consumer portrait, understands in store environment, contributes to category
strategy, defines desired relative price, provides recommendation to pricing
and promotional strategy, processes SKUs for key channels and key customers
Ensures consumer
centricity, applies innovation levers, contributes and executes innovation
pipeline, maintains vibrancy via relevant renovation for his/her brands
Contributes to the
Development and executes strong, functional alignment brand plan. Tracks and
monitors the performance, health and strategic alignment. Understanding
business impact of PFME and TTS investment of his/her brand
Contributes to
development of OBIs and Big ideas, engagement strategies and creates relevant
and memorable brand experiences. Works in partnership with communication
agencies and ensures all brand communication contributes to enhancing the
company image of trusted NHW leader
Qualification
Minimum 3 years
experience in marketing or 3 years experience in other functions ideally in
Sales at Nestle or equivalent FMCG.
Experience in working in
cross functional teams.
Scientific
Affairs Business Partner
Roles
Develop and maintain solid regulatory knowledge related to his/her
scope (categories), at relevant markets and at Codex/EU
level.
Ensure full compliance of recipes, products, labeling and any kind
of product communication.
Understand regulatory trends: develop awareness of these trends
within Nestlé, identify opportunities and/or threats and take appropriate
initiatives to address them.
Take decisions and assume results within her/his field of
competence with minimum guidance.
Provide support to Businesses and work in close cooperation with
all relevant units (e.g. Communication).
Provide support to discussions with authorities at national, and
regional level (e.g. GSO), when related to his/her business scope
(Category); RSA BP may participate when required.
Provide clear feedback on regulatory environment related to
his/her business scope (Category) to guide I&R and develop Group’s
positions / policies wherever necessary.
Participate in issues/crisis prevention and management and solve
problems independently according to briefed business needs.
Communicate regulatory changes and drive implementation across
stockholders in his/her field of competence. Propose & Implement action
plans in response to regulatory changes in the Region.
Keep track of upcoming changes in regulations (draft standards)
across the region in his respective categories, and prepare the required action
plan for each new regulation or standard affecting it.
Contribute as key member to local and multimarket I&R
projects. Provide support to I&R projects include registration files and
required documents from suppliers and support RSA in OPCs to meet registration
timeline.
As a member of RSA team engage in RSA department activities in
NCE, development projects, projects and activities to improve function
performance and commitment to business support as required (e.g. Label-D).
Work in close collaboration with all related internal and external
stakeholders, RSA HO, RSA in the countries, CT-R, BUs, SC, Technical
department, suppliers etc.
Knowledge transfer to new RSA members during orientation program.
Provide regulatory support
to other technical units and to marketing as
appropriate.
Qualification
Fluency
Arabic and English
3-5 years’
experience in a regulatory team (food association, industry or governmental
authorities)
Applied
knowledge in at least one of the regulatory related topics such as food safety,
consumer information, nutrition & health,
additive...
Demonstrated
influencing skills in a previous
job
University
Degree in Science or Law (e.g. Food Science/ Nutrition/Pharma/MD/ lawyer)
Know and
understand local food chain association
Excellent
communication and presentation
skills
Warehouse
3PL Manager
Roles
Monitors all the Nestlé Health, Safety and Environmental standards in the warehouse and distribution environments in both the 3PL and Nestlé factories are complied with on a daily basis and reports incidents and improvement plans.- Managing
the contract regarding NME operations with service providers by:
• tracking
the 3PL's performance and cost
• solving
day to day issues with the 3PL
• motivating
the 3PL to continuously improve performance
- Management
responsibility for the logistics operations with the Nestlé NDM and Oryx
factories, working closely with the factory management teams, planners and
transport team to ensure the end to end operations are working as
required, and there is a continuous improvement mindset approach to all
operations.
- Ensure
communication and collaboration with other functional departments
(Planning, Impex, transport, DC, Factories) and between 3PLs for a quick
reaction to urgencies or issues.
- Assist
Value Stream Design which will identify areas of improvement.
- Support
and help the Nestle Continuous Excellence and LEAN roll out, ensuring that
a continuous improvement culture is developed and sustained.
Qualification
· At least 2 years relevant and
successful operational experience at market/ business level in one or more of
the following:
• Warehouse Management
• Transportation
• Physical Logistics Projects
· Relevant operational experience
at market/business level, in the following areas is beneficial:
• Import / export operations
• Demand & Supply Planning
• Transportation
• Technical
• Finance: Business Planning,
budget control, cost management, OPEX
· Experience in the management of
projects such as:
• Distribution Network Redesign
and optimization
• High Performance Logistics
• Cost reduction (OPEX savings)
· Desirable to have had
experience implementing NCE-Goal alignment concepts and tools.
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